Customer FAQ

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  • What is dye sublimation printing? Disperse dyes are printed onto a “prepared” tissue, which in turn is “transferred” by heat and pressure into the fabric.
  • Why use a dye sublimation printing method? There are many benefits.Because the fabric onto which we print can be as varied as robust waterproof upholstery, to a light reduction drapery, through to a fine sheer.

    In a word, CHOICE.

    The dye sublimation process enables a more rapid response as we have the design or plain in stock – awaiting the choice of fabric.

    Dye sublimation doesn’t adversely affect the performance of the fabric (flame retardant, waterproof finish, etc).

    Not committing the stock design to fabric until required gives us lightness afoot to respond rapidly to demand. It reduces the stock holding costs which in turn keeps the price lower.

  • What is the best fibre for contract furnishings?There is no best or worst – just appropriate and inappropriate.We have concentrated on polyester for the following reasons:
    • Polyester has good resistance to UV exposure
    • It is stable for Draperies etc
    • It can be dye sublimation printed
    • Has inherent flame retardation
    • Offers excellent abrasion resistance
    • Launders easily and economically
    • Resists creasing
    • Feels wonderful
  • How sustainable are our processes? We see the sustainability questions as being no longer just which fibre is used.The most extravagant act, in a sustainability sense, is to make a poor decision that requires premature replacement.

    We also see a “whole of life” cycle needing to include product life, maintaining cost in both energy and dollars, environmental issues of production including use of pesticides, herbicides, dyes’ effects on waterways, etc.

    This is not an equation that is easily balanced.

    Often the question arises about the use of a non renewable resource to produce fibres like polyester.

    Some estimates put the quantity of natural gas & oil used in producing fibres, to be less than 1% – A tiny amount in the scheme of things – especially when weighted against many extravagant uses of such resources.

  • Can I design my own fabric? YES…. Absolutely! Whether your requirements are a woven jacquard textile or print we have the capability and experience to guide you through the process.
  • Are there minimum quantity requirements with custom designs ? There are different ways of achieving the desired result.With Rotogravure, the cost of engraving rollers to print is a large start up cost, and is probably uneconomical for less than 1,000 metres and the price per metre is low. However, on the other end of the scale, digital delivery of print designs has a very low start up cost in comparison and a higher per metre production cost with a minimum run of 20m.

    Custom weaves will involve minimums and these will vary greatly depending on the style.

    Feel free to contact us to discuss your requirements.

  • Can you print on any base cloth? Our process of printing relies on the fabric into which we are transferring. This only works satisfactorily on polyester. We have an excellent range of base cloths that are suitable. You may be surprised at the diversity of look and handle we have been able to achieve in polyester.Call for a free sample.
  • What is the difference between topical & inherent Flame Retardant Fabric? Topical flame retardant is where a chemical treatment is applied to a fabric. When that treatment is exposed to flame a gas is emitted and oxygen precluded, causing the flame to be extinguished. As this is a topical treatment it can be subject to deterioration over time, and also the emitted gas is usually fairly toxic.Inherent flame retardant is where the fibre itself contains the flame inhibitor. The latter is a more permanent for the life of the fabric and cannot wash or wear off.
  • Where is Flame Retardant fabric needed? Under the Australian Building Codes most public spaces are now required to have fabrics that comply with the flame retardancy requirements.Other suggested areas may include:
    • Class A buildings
    • Licensed premises
    • Public Halls & Theatres
    • Where ‘Local Authorities’ deem it necessary
    • Public and private hospitals
    • Nursing homes without sprinklers
    • Hotels, motels and public accommodation buildings like hostels.

    Materialised range of fabrics carry certification to Australian and New Zealand test AS1530 Available on request.

  • How can I view your fabrics? We have showrooms in the major Capital Cities in Australia and Auckland – New Zealand as well as representation in Singapore and Malaysia.  We welcome all visitors to our showrooms – Refer to the Contact section of our web site to find the closest office.  Simply call to arrange a suitable time to visit.  Alternatively, we are happy to visit you.